Delete your PistePath account
Last updated: 23 October 2026
PistePath is made by Deep Blue (a trading name of SwiftBee Ltd).
If you signed in with Google or Apple, you can delete your account and its data
inside the app at any time, or ask us to do it for you by email. Deleting your
account does not cancel an Annual plan. Cancel that separately in Google Play or
the App Store.
Delete it in the app
- Open PistePath and go to Settings.
- Under Account, tap Delete account.
- Tap Delete to confirm.
Your account is deleted straight away. The app then carries on as a new guest, with a new random ID.
If you never signed in, PistePath only has an anonymous guest account (a random ID). Deleting the app removes it from your phone, and you can ask us to delete anything linked to it by email.
Ask us to delete it
If you can't use the app, email admin@swiftbee.co.uk with the subject PistePath account deletion, from the email address you signed in with. We'll confirm when it's done, within 30 days.
What is deleted
- Your account: your user ID and the name and email address you signed in with.
- Ski groups: your membership of every group, your shared location, your display name, invites you created and meeting points you set. Groups you own pass to the longest-standing member, or close if you were the only one.
- Referrals: your referral code and progress.
- Resort requests you sent us.
What is kept
- Purchase records. Offline map plans are billed by Google Play or the App Store, which keep their own records under their policies, so you can restore your purchases. Records of referral purchases are kept without your user ID, so other people's referral rewards and refunds still work.
- GPS contributions (Help PistePath Learn Routes) are not linked to your account. Delete them in the app (Settings → Help PistePath Learn Routes); otherwise they are deleted automatically after 90 days.
- Sign-in logs. Our sign-in provider, Firebase Authentication, may keep security logs (such as IP addresses) for a limited time to prevent abuse, after which they are deleted.
Delete some data but keep your account
- Your place in a ski group (and your shared location and display name there): open the group and tap Leave group.
- GPS contributions: go to Settings → Help PistePath Learn Routes and tap Stop sharing and delete my GPS data. Sessions on your phone are deleted at once, and every session on our servers linked to your contributor ID is deleted.
- Anything else: email admin@swiftbee.co.uk with the subject PistePath data deletion, saying what you'd like deleted. We'll confirm within 30 days.
See our Privacy Policy for more on how we handle your data.